by Doug | Jul 22, 2014 | Industry News, UC
Leading cloud contact centre vendor NewVoiceMedia has created a jargon buster guide to the call centre industry, as technological advancements have led to a congestion of new concepts and abbreviations. According to Oxford Dictionaries Online, new words are coined and...
by Doug | Apr 8, 2014 | Industry News, UC
3CLogic Introduces Athena Reporting, a Market-Leading Reporting Framework, and Iris, Enhanced Scripting Engine as Part of Latest Product Release ROCKVILLE, MD – April 8th, 2014 – 3CLogic, delivering next generation inbound, outbound and blended cloud-based contact...
by Doug | Oct 23, 2013 | UC
Irvine, CA (October 23, 2013) – Zeacom (@Zeacom), an Enghouse Interactive company and leading provider of multi-channel contact center and business process automation solutions, today introduced version 7.0 of its Zeacom Communications Center (ZCC) software platform....
by Doug | Aug 29, 2013 | UC
Tadiran Telecom announces major new partnerships along with the release of their updated software based solution, Aeonix. Aeonix R2 provides a comprehensive platform, includes new applications, and offers third party integrations, with the increased potential of up...
by Doug | Mar 18, 2013 | UC
Industry Leader Broadens Offerings Through Integration with Expansive Enghouse Interactive Products Orlando (March 18, 2013) BOOTH #624 — Today from Enterprise Connect®, Zeacom showcased its award-winning suite of multi-channel contact center and business...
