OnviSource Announces the Software Solution to Unify the Lifecycle of Customer Transactions through the Integration and Automation of Workforce Optimization Software, Salesforce.com, and Telecom Platforms

Dallas, TX – November 19, 2013 – Today, OnviSource announced the release of Onvify, a new addition to the company’s OnviCenter suite of Workforce Optimization and Automation (WFO-A) products.  Onvify enables users to automatically, seamlessly and in real time capture,...