by Doug | Jul 22, 2014 | Industry News, UC
Leading cloud contact centre vendor NewVoiceMedia has created a jargon buster guide to the call centre industry, as technological advancements have led to a congestion of new concepts and abbreviations. According to Oxford Dictionaries Online, new words are coined and...
by Doug | Jun 17, 2014 | Events, Industry News
Industry experts to discuss how to make customer success a core revenue driver NewVoiceMedia, a leading global provider of integrated cloud contact centre solutions for sales organisations, today announced that it will host a live, complimentary webinar highlighting...
by Doug | Nov 5, 2013 | UC
Environmental specialist, the green house, has enhanced its customer service through the deployment of an innovative telephony solution from leading cloud contact centre vendor NewVoiceMedia. The company’s 25 employees had been finding it difficult to handle its...
