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NewVoiceMedia creates jargon buster guide for the call centre industry

by Doug | Jul 22, 2014 | Industry News, UC

Leading cloud contact centre vendor NewVoiceMedia has created a jargon buster guide to the call centre industry, as technological advancements have led to a congestion of new concepts and abbreviations. According to Oxford Dictionaries Online, new words are coined and...

NewVoiceMedia hosts complimentary webinar highlighting how sales teams can drive revenue growth with customer success

by Doug | Jun 17, 2014 | Events, Industry News

Industry experts to discuss how to make customer success a core revenue driver NewVoiceMedia, a leading global provider of integrated cloud contact centre solutions for sales organisations, today announced that it will host a live, complimentary webinar highlighting...

the green house delivers customer service excellence with true cloud telephony

by Doug | Nov 5, 2013 | UC

Environmental specialist, the green house, has enhanced its customer service through the deployment of an innovative telephony solution from leading cloud contact centre vendor NewVoiceMedia. The company’s 25 employees had been finding it difficult to handle its...

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