Leading cloud contact centre vendor NewVoiceMedia has created a jargon buster guide to the call centre industry, as technological advancements have led to a congestion of new concepts and abbreviations. […]
Industry experts to discuss how to make customer success a core revenue driver NewVoiceMedia, a leading global provider of integrated cloud contact centre solutions for sales organisations, today announced that […]
Environmental specialist, the green house, has enhanced its customer service through the deployment of an innovative telephony solution from leading cloud contact centre vendor NewVoiceMedia. The company’s 25 employees had […]