• How Schools Can Lower Total Cost of Ownership of Communications Systems
    Posted on February 21, 2018 at 10:54 pm

    A robust unified communications solution delivers a lower total cost of ownership for K-12 schools, meaning more room in your budget to meet students’ educational needs. […]

  • How Does a First-Time Fix in Field Services Affect Customer Experience?
    Posted on February 16, 2018 at 6:45 pm

    Field services companies work hard to fix customer issues quickly but according to data, clients value a customer experience that emphasizes a first-time fix over appointment times. […]

  • It’s Time for Healthcare Communications to Move to the Cloud
    Posted on February 14, 2018 at 4:34 pm

    In addition to offering further functionality such as mobility, switching to a UCaaS model saves healthcare enterprises money and time, while boosting operating efficiencies and meeting stringent healthcare compliance requirements. […]

  • 3 Questions You Might Be Asking About Hospitality Communications Systems
    Posted on February 12, 2018 at 9:06 pm

    Hospitality communications systems are a long-term investment, and it’s important to find a solution that will grow and scale as your needs change. […]

  • How to Foster More Effective Team Collaboration and Communications
    Posted on February 9, 2018 at 4:37 pm

    By leveraging the most advanced communications and collaboration tools, you can improve the efficiency of daily communications between employees and with customers. […]

  • How the Smartphone Has Changed Customer Experience
    Posted on February 7, 2018 at 5:29 pm

    Thirty years ago, businesses drove technological advances. But today, consumers are driving technological advances. They are demanding the ability to interact with your business in the way that is most convenient for them. […]

  • The Key to Efficient Public Sector Communications? Interoperability
    Posted on February 5, 2018 at 6:36 pm

    Use API integration to connect disparate systems with a cloud-based application that delivers voice, text, images and video over secure Internet connections. […]

  • How Unified Communications Enables and Enhances Mass Notification
    Posted on February 2, 2018 at 10:57 pm

    A high-quality unified communications system that delivers robust mass notifications does more than enhance safety. It improves productivity, interactions and agility too. […]

  • January 2018 Partner Blog Roundup
    Posted on February 1, 2018 at 8:44 pm

    In this month’s partner blog roundup, we cover: phone system choices, inventory management and network downtime. […]

  • Internet of Things: Use Cases
    Posted on January 29, 2018 at 5:28 pm

    In this video blog post Tony Pereira explains the use cases of the internet of things and how Mitel uses IoT technology to power the future. […]

  • Internet of Things: Giving Machines a Voice
    Posted on January 26, 2018 at 5:47 pm

    In this video blog post Tony Pereira explains how the internet of things is giving machines a voice and how Mitel is powering connections through IoT technologies […]

  • Hotel Mobile Apps Play Concierge to Millennial Travelers
    Posted on January 24, 2018 at 4:31 pm

    Hotel mobile apps using API integration into communications systems make seamless personalized experiences possible. […]

  • How Machines Will Shape the Customer Experiences of Tomorrow
    Posted on January 22, 2018 at 3:52 pm

    Today, exceptional customer service isn’t solely determined by face-to-face or voice-to-voice exchanges; it’s a multichannel and, frequently, machine-enhanced process that ties together voice, video, mobile and online channels to deliver a seamless and highly-personalized experience. […]

  • Top Posts of 2017
    Posted on January 19, 2018 at 4:50 pm

    With so much change in the communications and collaboration industry, it’s no surprise that people are hungry for information, and we’re excited that more and more of you are coming to our blog to get it. For those who want to see some of the year’s highlights, here are our most […]

  • 10 Reasons Companies are Moving Communications to the Cloud in 2018
    Posted on January 17, 2018 at 5:36 pm

    You've probably heard about the cloud but why exactly are so many businesses moving communications to the cloud today? Here are 10 real-world reasons […]