April 21, 2020 (Alpharetta, GA): XSi (XS International) is pleased to announce that Matt Santo has joined the company as Vice President, Data Center Services. This newest addition to the XSi SME team brings with him an extremely tenured technical leadership position in break/fix maintenance for enterprise IT servers and data storage hardware assets.
Matt Santo joins XSi following an impressive technical leadership career, spanning more than 20 years in break/fix technical expertise within several independent hardware maintenance providers, as a hardware expert at a client site, as well as a career at an OEM. He got his start as an IBM CE, specializing in zSeries, pSeries, xSeries, tape and DASD. Then, he moved on to VeriSign where he gleaned invaluable experience from the client perspective reading break/fix support relationships. Following his career at VeriSign, he first joined the independent support industry with Top Gun Technology as a regional specialist, leading all break/fix activities, as well as recruitment for the New England region. When the hardware maintenance division of Top Gun Technology was sold to SMS Systems Maintenance Services (which later became Curvature), Matt quickly rose to a leadership position with Central Engineering, where he was responsible for 25-28 Levels 2/3/4 engineers, who provided global 24×7 “escalate to” support for 500+ field engineers. Following a 10+ year career with Curvature, he strategically chose to again join an independent provider entering a rapid growth phase – XSi. Matt, along with his wife and two children, live just south of Harrisburg, Pennsylvania, about two hours from Washington DC. Matt is an active volunteer with the Boy Scouts of America and as a board member of his local sportsmen’s association, but also enjoys most all outdoor activities, as well as racquetball and competitive shooting.
“XSi is committed to the growth of server and data storage hardware maintenance services for our clients and our goals are very much enhanced by the talent Matt brings to our team,” stated Todd Bone, XSi President & Founder. “Two from our leadership team have previously worked with Matt and speak highly to the depth of his technical competence, but also about the ‘extra mile’ philosophy he champions for client service and service quality. With his unique talents, as well as his proximity to Washington D.C., be sure to look for additional exciting announcements we intend to make in the coming months,” added Bone.
Founded in 1990 and recognized by Gartner, XSi helps companies deploy a hybrid hardware support model to save important hardware operating expense budget dollars. As an Independent Hardware Support Provider (an industry also known as Third Party Maintenance), XSi provides hardware support options for networking hardware, servers and data storage assets. In addition to servicing enterprise accounts, it also supports Systems Integrators and federal agencies (XSi is ISO9001:2015 Certified, meets SAE AS5553 Standards, currently supports 42 federal agencies and all of the Top 10 Federal Systems Integrators). XSi encourages interested parties to follow its business profile at LinkedIn for weekly blog postings from its Subject Matter Expert team. Read the company’s bi-annual newsletter by clicking here.