Veteran Affairs Selects Avaya Unified Communications Solution for DC Medical Center

by | Aug 20, 2012 | UC

Veteran Affairs Selects Avaya Unified Communications Solution for DC Medical Center

For Immediate Release:13 Aug 2012

  • Renowned medical center replaces aging infrastructure with highly-reliable Avaya Aura® unified communications platform
  • Drives greater mobility and new efficiencies by enabling medical personnel to access voice, instant messaging, presence, organizational directories and more from iPad tablets

FAIRFAX, Va. – Avaya Government Solutions and its channel partner Standard Communications today announced they have been chosen to provide a new unified communications (UC) infrastructure to the Veterans Affairs Medical Center in Washington, D.C.

Located in the nation’s capital, the Center is a major teaching hospital with a respected research program and a staff of 1,700.  Each year the organization treats tens of thousands of U.S. veterans.

The Center will replace its aging communications network with a new Avaya Aura platform, delivering advanced UC capabilities to its staff and enhancing approximately 7,000 communications end points, including Internet protocol (IP) phones and other mobile devices. In addition, the Avaya Flare Communicator for iPad tablet devices will enable physicians and administrators to stay in touch easily and to communicate using their iPad, whether they are in the office, at a patient’s bedside or visiting a remote clinic.  The Avaya Flare application provides quick and convenient access to a variety of real-time, integrated communications and collaboration tools, including voice calls, multi-party conferencing, email, presence and enterprise instant messaging.

Avaya Connect Channel Partner Standard Communications will install the Avaya solution and provide the Center with ongoing support.  Installation is expected to be completed by year-end.

“Healthcare organizations need secure, reliable communication solutions that can be easily adapted to the way they work. With Avaya Aura, we’re able to help medical personnel and administrators at the VA’s D.C. Medical Center communicate more efficiently, reduce the cost of care and use mobility capabilities to become more responsive. This ultimately improves patient experiences for the tens of thousands of veterans the VA serves.” –Chris Formant, President, Avaya Government Solutions

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