by Doug | Jan 20, 2015 | Industry News
Contact Center Solution Enhances Customer Interactions With New Operator Console, Supervisor Visibility, Mobility, Video Integration, and Extended Lync Functionality Phoenix, AZ (January 20, 2015) Enghouse Interactive, (@EnghouseInterac) a leading developer of a...
by Doug | Oct 15, 2014 | Industry News, UC
SalusCare Leverages Microsoft Lync to Extend Value Into the Contact Center OTTAWA, Oct. 14, 2014 (GLOBE NEWSWIRE) — Mitel® (Nasdaq:MITL) (TSX:MNW) has announced enhancements to its MiContact Center solution to help businesses better connect with their customers...
by Doug | Sep 4, 2013 | UC
Fairfield, Conn. (September 4, 2013) – Novus LLC, a boutique telecommunications and IP distributor, announced today that it has added IntelePeer as a partner, and will resell its CoreCloud SIP trunking services, which are qualified for Microsoft Lync 2010 and 2013....
by Doug | Aug 7, 2013 | UC
Belgium’s National Operator Selects Mediant Family of Enterprise Sessions Border Controllers for Connecting Lync Unified Communications Deployments LOD, Israel, Aug. 7, 2013 (GLOBE NEWSWIRE) — AudioCodes (Nasdaq:AUDC), a leading provider of converged voice...
by Doug | Jul 8, 2013 | UC
Announces Integration with Enghouse Interactive Quality Management Suite 5.0 New Operator Console Extends Customer Experience Management Beyond the Contact Center Today at the Microsoft Worldwide Partner Conference 2013, Zeacom (@Zeacom) unveiled the Zeacom...
