Cloud Specialist to Provide Mitel Solutions to Customers
RALEIGH, N.C. and PHOENIX, Feb. 26, 2013 (GLOBE NEWSWIRE) — rmsource, a leading provider of private cloud and unified communication solutions, and Mitel(R) (Nasdaq:MITL) (TSX:MNW), today announced that the North Carolina based IT consulting company has become an authorized partner of Mitel, a leading provider of cloud and premises-based unified communications and collaboration (UCC) software solutions. As a result, rmsource will now offer Mitel’s full suite of advanced UCC solutions to more than 200 existing customers, and to small and medium-sized enterprises across the U.S. mid-Atlantic.
“At rmsource we pride ourselves on helping our customers realize the promise of technology,” said Robb Hultin, VP of Sales, for rmsource, Inc. “With the addition of Mitel’s world class portfolio of cloud and premises-based communication solutions to our existing managed service offerings, we have an exceptional new set of advanced technology tools to provide customers of any size with solutions tailored to meet their specific needs and deliver business value.”
Mitel authorized partners must meet a series of stringent requirements in order to sell and support Mitel products in the marketplace. These include ongoing training for sales and technical services; processes and benchmarks to provide quality customer service; and a high degree of expertise in voice communications, data networking, and applicable applications such as virtualization, conferencing, collaboration, contact centers and mobility.
“Organizations today are increasingly looking for communications solutions to address their business needs and deliver cost benefits that improve business performance. One size does not fit all, and Mitel customers depend on our strong network of partners to help them make the best choice for their specific needs,” said Jeff Nolan, Mitel’s vice president of Channel Development in North America. “rmsource bundles objective business analysis with the right technology, enabling customers to select the best communication package to meet their business needs.”