by | Sep 22, 2022 | Blog, Member News

Strategic partnership to provide customers with increased business resilience through enhanced hardware support and professional services capabilities

September 22, 2022 – Leading global channel services provider, Agilitas IT Solutions, has been selected by Misco, to be their strategic partner of choice for technology hardware services, including network, server & storage technologies.  The partnership will provide next generation maintenance and professional services that are focused on the changing needs of today’s businesses.

The new alliance with Agilitas will allow Misco clients to extend the life of their technology, increase service levels and make commercial savings. This assists with current market challenges of long product lead times, sustainability credentials, higher customer satisfaction/retention and constraints on budgets.  A further reason for the partnership was Agilitas’ presence in over 70 countries across the world.  This enables Misco to support their UK-based customers with a seamless service to any of their customers international subsidiaries.

Lee Dutton, Group Sales Director, Misco comments on the strategic partnership “We are delighted to have appointed Agilitas as our strategic partner of choice for hardware maintenance and professional services.  We already have a strong relationship between our two organisations and this new agreement will enable us to be much more intrinsic to our customers by providing an enhanced managed service.”

This best-of-breed partnership will combine Misco’s leading edge managed services capabilities alongside Agilitas’s extensive hardware maintenance and professional services expertise.  It will also deliver immediate business resilience for Misco customers, at a time when many organisations don’t have the options available to drive operational efficiencies through large infrastructure projects.

Warren Playford, Business Development Director, Agilitas comments on the strategic partnership “Misco are a growing and progressive business who want to offer their clients choice. They listen to their customers’ needs and build solutions to fit them. We are pleased Agilitas have been chosen to complement their eco-system of partnerships and give them a breadth of maintenance and professional services options aligned to the market challenges of today”.  

 Dutton then goes on to say “We understand the importance of best-of-breed partners such as Agilitas, in terms of their contribution in helping us to deliver our ambitious growth plans by becoming a natural extension of our services proposition.  Our teams will continue to work closely to ensure we maximise the potential of the partnership in order for our customers to benefit.”
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