Cranford, New Jersey, September 7, 2016 – Maintech, an Independent Service Organization (ISO) and a global provider of multi-platform, enterprise-level IT infrastructure support services and solutions, today announced a partnership with Lenovo, the world’s third largest supplier of x86 data center solutions, to provide a range of hardware support services to Lenovo customers with Hyperscale and grid computing environments. Under the terms of the agreement, Maintech will provide its Hyperscale Service Framework to Lenovo customers requiring any number of break/fix and other infrastructure support solutions for their cloud, grid and converged infrastructures.
Maintech’s Hyperscale Service Framework is designed to streamline a Hyperscale implementation, reduce costs and increase the efficiency of large enterprise-computing environments. The framework enables optimal service levels, continuous quality improvement and precise forecasting of third-party IT infrastructure support costs. Maintech will provide installation, on-site and remote technical support services and handle parts management for Lenovo customers worldwide.
“We are pleased to have been selected as Lenovo’s vendor of choice to support its global Hyperscale product installations. The partnership will enable Lenovo customers to benefit from Maintech’s enterprise-level, quality-driven support services tailored to their unique operating environments and site-specific needs,” said John Esposito, Vice President of Sales with Maintech.
“Working with leading ISOs such as Maintech is a key part of Lenovo’s strategy to deliver the best customer experience as we rapidly expand our Hyperscale and cloud businesses,” said Laura Laltrello, vice president, Services, Data Center Group, Lenovo. “Maintech’s strong technical support capabilities, combined with Lenovo’s industry-best infrastructure, is a powerful combination that will bring customers a new level of speed, efficiency, and agility.”
More at www.maintech.com and www.lenovo.com.