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Februrary Webinar: How ITADs Win or Lose Enterprise Business with Reverse Logistics

February 26 @ 10:00 am - 11:00 am

For large enterprises, reverse logistics and related technologies are often deciding factors in ITAD selection and long-term retention. When pickup requests, tracking, documentation, and ITAD data are spread across disconnected emails, spreadsheets, partners, and processes, enterprises experience increased risk and friction. That lack of cohesion limits operational efficiency for the enterprise—and scalability for the ITAD.

In this webinar, we’ll explore why ITAD relationships with large enterprises often stall or fail, and how reverse logistics performance and data accessibility directly influence those outcomes. The session focuses on practical operating choices that improve visibility, security, and ease of doing business. Technology is discussed only as a means to support consistent execution—not as a product or sales strategy.

What You’ll Learn

Attendees will gain insight into:

  • Where reverse logistics most commonly breaks down from an enterprise perspective

  • What enterprises expect before expanding volume or scope with an ITAD partner

  • How visibility and auditability influence trust, confidence, and retention

  • Which process improvements matter most to enterprise buyers

Featured Speaker

Picture of Shawn Stockman

Shawn Stockman

Partner Network Strategist, ReturnCenter

Shawn Stockman oversees the development of sustainable client solutions and strategy at ReturnCenter. A circular economy professional with more than 30 years of business experience—including over 20 years in reverse logistics technology—he developed the first national driver training program for Certified I.T. Asset Handlers in the reverse logistics industry.

Shawn has spoken nationally on sustainability, ESG, and reverse logistics technologies and has contributed significant pro bono work to nonprofit, industry, and community organizations. His work in the circular economy has led to board positions with the Reusable Packaging Association and the Green Stewards Alliance, as well as his current role as a volunteer member of SERI’s Technical Advisory Committee on Electronics Impact Reporting Standards.