CentricsIT cited in Gartner Research on Third-Party Maintenance

by | Feb 17, 2022 | Blog, Member News

CentricsIT profiled in Gartner reports titled, “Competitive Landscape: Partnering with Third-Party Maintenance Providers for Data Center and Network Maintenance Cost Optimization” and “Market Guide for Data Center and Network Third-Party Hardware Maintenance.”

Research firm Gartner continues to recognize the role of third-party maintenance providers in enabling organizations to stretch IT budgets and realize the full potential of their technology investments. The company’s regularly released Gartner Third-Party Maintenance reports include not only in-depth discussions of the competitive situation and trends in the field but also profile the third-party maintenance (TPM) providers currently leading in the industry.

CentricsIT has been named as a representative vendor in three Gartner Third-Party Maintenance reports. The 2017 Competitive Landscape Report for Third-Party Data Center and Network Maintenance, the 2017 Market Guide for Data Center and Network Third-Party Hardware Maintenance, and in the 2019 Market Guide for Data Center and Network Third-Party Hardware Maintenance. This inclusion in the Gartner TPM magic quadrant is for good reason.

As a third-party maintenance (TPM) provider, CentricsIT has been helping clients maximize their tech investments in the data center for more than a decade. A significant part of our strategic approach is identifying opportunities to reduce maintenance spend. In doing so, we’ve helped companies of all sizes, from every vertical, realize maintenance savings from 40-70%.

Maintenance and support costs are widely known to comprise a whopping 70% of the average company’s IT budget, leaving very little room for upgrades and future-ready IT projects. In today’s landscape where a lot of business processes hinge on technology, the lack of innovation can have serious ramifications on organizations. Furthermore, overly inflated maintenance costs may also impact budget allocations intended for network and data security. No enterprise can afford that.

For these and other reasons, many companies have turned to TPM providers like CentricsIT to replace or augment their existing OEM support contracts. Turns out, partnering with TPM providers, according to Gartner’s guide on IT Cost Optimization Principles, is one effective way to optimize IT spending and maximize business value without compromising production.

The Gartner third-party maintenance guides and other related content confirm that the research company recognizes third-party hardware maintenance as a thriving industry that can significantly impact how businesses can simplify and reduce their IT costs. Likewise, the CentricsIT team recognizes the value of the Gartner reports, and the leadership team expressed support for the firm’s continued research into the market.

We’re pleased to see Gartner independently evaluate third-party maintenance as a solution for cost optimization in the data center,” said CentricsIT President and CEO Derek Odegard.

We have been a thought leader in this space for more than 10 years and recommend that all our clients strongly consider TPM when looking to realign IT priorities and redistribute spending.”

Of the 2019 Gartner TPM Report, Odegard added, “We’re honored to have CentricsIT included in Gartner’s Competitive Landscape for the second consecutive year, and we were happy to participate in the research for the TPM market guide this year as well.”

CentricsIT’s third-party maintenance and support services offer the flexibility and the resources needed to effectively manage data centers and other technology assets. Catering to a diverse range of end-users in over 80 countries, we also provide complementary hardware procurement services and IT asset disposition solutions for a versatile bundled service.

Click here to purchase Gartner’s July 2017 “Competitive Landscape: Partnering with Third-Party Maintenance Providers for Data Center and Network Maintenance Cost Optimization” by analyst Christine Tenneson.

Click here to purchase Gartner’s August 2017 “Market Guide for Data Center and Network Third-Party Hardware Maintenance” by analyst Christine Tenneson.

Click here to purchase Gartner’s 2019 “Market Guide for Data Center and Network Third-Party Hardware Maintenance” by analysts Rob Schafer, Christine Tenneson, Mike Toussaint, and Daniel Bowers.

For more information, contact Andra Laca, Sr. Manager, Marketing Communications.

Disclaimer: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.