FULLERTON, CA–(Marketwire – Mar 19, 2012) – Altura Communication Solutions has been recognized by Avaya for achieving their highest standard of customer service and receiving the Avaya Partner in Customer Excellence Designation. The Partner in Customer Excellence Designation is awarded to an Avaya BusinessPartner for achieving superior customer satisfaction over the past 12 months including both sales and support services to Avaya customers. Only a select group of Avaya BusinessPartners have attained the Partner in Customer Excellence Designation.
Altura has a long reputation for developing deep, loyal customer relationships and for solving each client’s unique business challenges. Organizations throughout the United States have benefited from Altura’s consultative approach and customer first service philosophy. All are leveraging Altura’s managed services to enable them to reduce costs and improve organizational efficiency.
“Altura is very proud to be recognized by Avaya for our superior customer satisfaction performance,” said Bob Blazek, CEO and President of Altura. “The Avaya Partner in Customer Excellence designation exemplifies Altura’s tradition of outstanding customer service.”
Awards received in the past include the number 1 rating from Telecom Manager’s Voice Report™ for 9 consecutive years and the Avaya Services Delivery Specialist Certification. Altura’s Service leader position is built on a solid foundation of industry-leading solutions and products, matched with industry-leading service and support.
Altura Communication Solutions, with offices nationwide, is one of Avaya’s largest Platinum authorized Business Partners and a leading provider of communication enabled solutions and managed services to enterprises. For nearly two decades, enterprises throughout North America have trusted Altura with solving their business issues. Altura is Delivering the Power of Convergence though a wide range of high quality solutions including voice over IP, data infrastructure, unified messaging, wireless mobility and contact center applications delivered by the top rated and industry leading managed service organization.