by Doug | Apr 25, 2014 | Industry News
A Q&A with John Cray, VP Marketing for Enghouse Interactive (parent company of Zeacom) * VISIT ENGHOUSE INTERACTIVE AT IAUG CONVERGE 2014 BOOTH #329 Savvy organizations are discovering the vital role contact centers play in building long and successful...
by Doug | Jul 8, 2013 | UC
Announces Integration with Enghouse Interactive Quality Management Suite 5.0 New Operator Console Extends Customer Experience Management Beyond the Contact Center Today at the Microsoft Worldwide Partner Conference 2013, Zeacom (@Zeacom) unveiled the Zeacom...
by Doug | May 8, 2013 | Technology News
Enterprise-ready features include expanded computer recording capabilities,unified user interface, and broader language support. Phoenix, AZ – May 7, 2013 – Enghouse Interactive, developer of the most comprehensive portfolio of interaction management solutions, today...