John Cray to Share Insights on Lync Success Stories and Industry Best Practices At Microsoft Lync Partner Solution Pavilion Theater
Irvine (August 26, 2013) – Zeacom (@Zeacom), a leading provider of multi-channel contact center solutions, today announced its presence at ITEXPO Las Vegas, the world’s largest and best-attended communications and technology trade show, being held at Mandalay Bay from August 27-29, 2013.
Zeacom will have a multifaceted presence at ITEXPO, which includes an exhibit in the Microsoft Lync Partner Pavilion (Kiosk E), showcasing its award-winning Zeacom Communications Center software. Director of Marketing and Product Management, John Cray, will participate in the executive sessions, titled ‘Solving the Customer Experience Equation’ in room C-01 on Tuesday, August 27 at 10:00 AM, and ‘Turning Data into Customer Experience Excellence’ in room C-14 on Thursday, August 29, at 2:00 PM.
In addition, Mr. Cray will also present:
WHAT: Contact Centers on Lync: Success Stories and Best Practices
WHEN: Date: Wednesday, August 28th, at 6:00PM
“Customer experience management has reached an unprecedented level of importance and is a major factor affecting businesses’ bottom line,” commented Mr. Cray. “I look forward to attending ITEXPO and to interacting with industry leaders from around the world.”
More at www.zeacom.com