TICE Group Turns Returns, Trade-Ins and Resale Into Recovered Value, ASCDI Podcast. TICE Group designs and operates recovery systems for brands and retailers running trade-in, returns, and resale programs at scale.

“Any extra dollar I can bring them back is a dollar that goes to profitability — not actually profit, viability,” says Guennael “G” Delorme of TICE Group. “Those returns do have a cost, and we all pay those costs.”

In this ASCDI podcast, Doug Green speaks with Guennael of TICE Group about the hidden economics of retail returns, trade-ins, and resale programs. The conversation explores how returns can damage already-thin merchant margins, how those costs ultimately flow back to consumers, and why recovery systems can make a material difference for retailers, brands, and the broader circular economy.

Delorme argues that the issue is not simply what happens after a product comes back. It is how much value can be recovered, how efficiently the process can be managed, and whether returns become a margin drain or a strategic recovery opportunity.

The discussion also marks TICE Group’s growing involvement with ASCDI, as the association continues to expand its coverage beyond traditional ITAD into adjacent areas of recovery, reuse, resale and lifecycle value.

For merchants and brands, the opportunity is clear: better recovery can protect value, support profitability and help build more sustainable business models.

Learn more at https://tice-group.com.