December 3, 2020 – We are excited to announce that Orion 247 now has an official US based branch! Known as Orion 247 US Inc, it is home to a new 24/7 operations and commercial centre.
Situated on Main Street in Columbia, South Carolina, the US arm of the company will provide us with the ability to offer enhanced services across the US and increased global on demand reach to all of our US based clients and partners.
‘Expanding the Orion 247 vision into the US was a no brainer for us – we already have a strong presence across the pond and many of our existing partners are based there. By opening a fully managed operations and commercial hub, we are cementing our commitment to existing clients and enhancing our service portfolio.’ – Chris Liversidge, CEO, Orion 247.
Despite the ongoing global pandemic, Orion continue to respond to over 2000 dispatch requests per month. Our service team is working around the clock to provide consistent support and communication, with the opening of Orion 247 US Inc expanding our capacity to respond quickly and dispatch resource within 4 hours in most major cities in over 150 countries worldwide.
Hear directly from Jeremy Thomas, US Service Director of Orion 247 US Inc about why expansion into the US is important, how it will benefit our existing partners and how it can add value to prospective VARs, MSPs and other channel outsourcers:
‘I am delighted to lead the US Orion 247 team. Having previously been a customer of Orion’s for many years, I’ve experienced first hand their commitment to their customers and I am looking forward to building upon that success. Opening our fully managed operations and commercial centre in South Carolina gives us a great base near to many of our customers in the State, from Charleston to Greenville and with easy access to Charlotte and Atlanta. On the ground local knowledge is invaluable in the services industry and it will bring key benefits such as, tailored account management, 24/7 support and a more detailed insight into our customers’ businesses to ultimately allow us to provide enhanced levels of support to suit their needs.’ – Jeremy Thomas, US Service Director, Orion 247 US Inc.