Las Vegas, NV
April 26-28, 2007
IBM Third Party Practices and Sales
© Copyright IBM Corporation 2003
Basic IBM Practices & Procedures
Service Terms & Practices
specifies the terms of IBM Service
IBM Maintenance Service
Hourly Service (M-F, 9-5pm)
(Maintenance Service Acceptability Inspection)
No-charge IBM inspection of a machine prior to IBM M/S
Machine must already be installed to have MSAI.
“banded/sealed,” normal billable MSQ install and test applies.
other words, an MSAI does not provide a free install.
”--IBM M/S does not require a burn-in period.