About ASCDI - Code of Ethics

Members or Non-Members may file an Ethics Complaint with the ASCDI on-line by clicking here.

 

Ethics Violators - A list of companies that have been found in violation of the ASCDI Code of Ethics.

Ethics Non-Participants- as well as companies that have refused to participate in the ASCDI Ethics process.

Compliance with the principles and spirit of the Code of Ethics is required to gain and maintain membership in the ASCDI. Association members are committed to maintaining the highest level of ethics and responsibility in their relationships with the public, other dealers and clients.

For more information, feel free to download a copy of our Ethics Code and Procedure for Filing and Processing Complaints.

Members of the ASCDI may access a list of companies who have not agreed to abide by the ASCDI Code of Ethics, Companies who have been found in violation of the Code and Fraud Alerts.

 In order to do this, make sure you have signed in with your ID and Password (by clicking on ASCDI and Trading Network Login above) and then click on MEMBER and LEGAL DATABASE in the left column.

---

CODE OF PROFESSIONAL CONDUCT AND PRACTICES
Members of the Association of Service and Computer Dealers, International (the "ASCDI") and Subscribers to the Association of Service and Computer Dealers, International Trading Network ("ATN") have pledged to honor and abide by the Code of Ethics (the "Code") to ensure the public of high standards in all dealings with ASCDI Members and ATN Subscribers. The ASCDI seeks to enforce the Code through an Ethics Committee consisting of members of the ASCDI which considers alleged violations and renders Sanctions, including expulsion from the ASCDI and suspension from the ATN. The Code reflects the dedication of the Members of the ASCDI and Subscribers to the ATN to maintain the highest level of ethics and responsibility in their relationship with the public, other dealers and customers.

The Code
Members of the ASCDI and Subscribers to the ATN agree to the following:

Article I
To maintain and enforce high standards of ethical professional conduct making Membership in the ASCDI a recognized mark of experience, integrity and competence.

Article II
To regard as confidential all information concerning the business and affairs of the customer.

Article III
To conduct business in a manner which brings credit to and enhances the reputation of the service and computer dealer industry.

Article IV
To publicize products and services in a professional manner, avoiding all conduct, practices and promotions likely to discredit the industry.

Article V
To broaden public understanding and enhance confidence in the computer dealer industry so that users will be encouraged to use Member products and services as their primary resource.

Article VI
In keeping with these principles, Members of the ASCDI and Subscribers to the ATN make the following pledge:

a) To follow through and complete any agreement made verbally or otherwise to any ASCDI Member or non-member, prospect or customer.

b) To conclude a transaction in a competent and professional manner once the parties have agreed to complete a specific transaction.

c) To honor an offer that has been accepted as expeditiously as possible.

d) To fully disclose all limitations on the authority of an employee or agent representing a Member or Subscriber to a transaction.

e) To use only one name, identity or affiliation in all negotiations or in a competitive bidding environment.

f) To refrain from disparaging others by statement or innuendo.

g) To respond to any complaint alleging violation of the Code and participate in all proceedings prescribed by the ASCDI Board of Directors.

Conclusion
The Ethics Committee reviews infractions of the Code with regard to ethical behavior and the integrity of its Members and ATN Subscribers. Members found in violation of the Code will be subject to disciplinary action, including expulsion from the ASCDI.