IBM CONTACT INFO
IBM Order Process requirement for Machine
Code license changed February 2014
IBM Machine Code Updates for Power Systems,
System X and Storage clarification February 2014
IBM Policy on
MICROCODE updates October 2012
IBM Policy on
Reestablishment of Maintenance November 2012
IBMLink 2000, www.ibm.com/ibmlink/link2 , is available for registered IBMLink users in the United States. IBMLink 2000 is an updated version of the present IBMLink using IBM's WebSphere, DB2 and MQSeries products. It features a new sign-on system using IBM's universal registration system and one click access to IBMLink applications. The applications rearchitected to run on the IBMLink 2000 platform are:
1. All of the ServiceLink applications (ASAP, AST, ETR, PCR, PSP, SIS, SRD)
5. Schedules (with three new functions)
6. Two MRPD applications (MRReport and SCL)
8. Inventory Services
9. IBM Configurator for e-business (e-config)
10. Price - Users should delete any existing bookmarks for Price. Then, log on to IBMLink 2000, access Price, and create a new bookmark for the application.
An IBM ID is required to access IBMLink 2000. Click here to register for IBMLink 2000
Click here for more information about IBMLink 2000
We encourage you to get an IBM ID and begin using IBMLink 2000.
Guidelines for use of non-IBM parts in IBM equipment can be found in the IBM MSSB ( Multiple Systems Supplier Bulletin), which is available by clicking on the following link.
Click here to view the IBM MSSB Announcement.
ON INVALID AS/400 Licenses
Licenses are being traded in the market place that are not valid. They may not
be valid for a number of reasons:
they have come from has been upgraded to a higher OS level In which case, the
paperwork for the previous release should have been destroyed
The POEs may
not match the License key sheets
There is a
License key sheet, but no POE
yourselves against buying invalid Licenses, it is recommended that the following
steps be taken to validate the Licenses on offer to you:
serial number of the system with the License Key Centre to find out what release
of software is showing on the IBM system. This will confirm whether the
paperwork matches the system.
- If the
paperwork is at a lower release, then this software is not available for sale
and the paperwork should be destroyed.
License Key Centre copies of the paperwork (both POE and License key) to confirm
Do not allow
anyone to transfer the Licenses for you. If you have the correct paperwork, IBM
will be able to transfer the software for you.