ASCDI Fall Conference
2006: Toronto | 24-Oct-06
6
IBM
Third Party Practices and Sales
© Copyright IBM Corporation 2003
Total Handling Time by Request Type
Other
EC’s (To
ship date)
Sulrocs
(To ship date)
Password/SUID
Import/Change
of Ownership
Request Type
N/A
13.00
N/A
9.00
7.00
April
14.03
20.42
N/A
14.25
7.78
May
10.48
15.08
5.10
16.05
13.58
June
12.34
9.54
24.44
3.19
16.88
19.33
10.39
23.06
4.39
5.00
5.10
2.34
14.10
18.73
13.13
13.42
9.34
9.55
11.98
6.13
Mean
September
August
July