ASCDI Fall Conference 2006:  Toronto  |  24-Oct-06 
2
IBM Third Party Practices and Sales
© Copyright IBM Corporation 2003
Annual Request Totals (combined e-mails and calls)
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§2001 Total: 1,712
§2002 Total: 2,429
§2003 Total: 3,354
§2004 Total: 3,379
§2005 Total: 3,333
§2006 Total YTD:  2075
§2001 – 2005 Growth of 49% !!!!
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§Overall, on average about 25% of these are Passwords/SUID’s – Complex requests, the ones that take up most of our time